Privacy Policy
Thank you for visiting our company’s website. We are committed to protecting your privacy and keeping your personal information secure. Please read this privacy policy carefully to understand how we collect, use and protect your information.
1. Information Collection
We may collect the following types of information:
Personal Information: When you fill out an order, register for an account, or contact us through our contact form, we may collect personal information such as your name, email address, phone number and mailing address.
Transaction Information: Payment information related to products and services you purchase (such as credit card number and billing address) is processed by our payment processor and we do not store this sensitive information.
Non-Personal Information: Includes usage data, browser type, device information and IP address. This information is used to improve our website and services.
2. Use of Information
The information we collect may be used for the following purposes:
Process and manage your order.
Communicate with you, including order confirmations, shipping notifications and customer service responses.
Provide and maintain our services.
Send promotional information and newsletters (you can choose to unsubscribe).
Analyze website usage to improve our products and services.
3. Information Sharing
We do not sell your personal information to third parties. Your information may be shared with third parties in the following circumstances:
Service providers: We may work with third-party service providers to provide payment processing, freight shipping, email services, etc. These service providers only have access to your information to the extent necessary to provide the services and are subject to confidentiality obligations.
Legal requirements: We may disclose your information if required by law or to protect our rights and security.
4. Information security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. However, no information can be guaranteed to be absolutely secure, so we cannot be responsible for the security of the information you transmit to us.
5. User rights
Depending on local regulations, you may have the following rights:
Right of access: Request access to the personal information we hold about you.
Right of correction: Request correction of inaccurate or incomplete personal information.
Right of erasure: Request erasure of your personal information in certain circumstances.
Right to restriction of processing: Request restriction of our processing of your personal information in certain circumstances.
Right to data portability: Request that we provide your personal data in a structured, commonly used and machine-readable format, and have the right to transmit such data to another data controller.
To exercise your rights, please contact us.
6. Cookies and Tracking Technologies
Our website may use Cookies and similar tracking technologies to better serve you. You can disable Cookies through your browser settings, but please note that this may affect the functionality of the website.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page and indicate the updated date at the effective date. Please check this page periodically for any changes to the policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: solarflare@carvedtrays.com