Shipping Information
Thank you for choosing our company’s wooden dinner plate tray. To ensure your satisfaction with our products, we are committed to providing reliable shipping services. The following is information about shipping.
Fast delivery
Home delivery
1. Shipping area
We provide shipping services to Latvia and other European countries
2. Shipping method
We mainly ship products through reliable express services (such as DHL, UPS, DPD, DPD, Hermes and other express companies) to ensure that your order is delivered in a timely and safe manner.
All orders can choose standard shipping or expedited shipping options. The cost of expedited shipping will be displayed at checkout.
3. Shipping time
The order processing time is within 5 working days. After processing, the shipping time is usually:
Domestic orders in Europe: about 6 working days
Orders to other European countries: about 14 working days
Please note that the specific shipping time may vary depending on factors such as destination and weather.
4. Shipping cost
The shipping cost depends on the weight and destination of the order. At checkout, the system will automatically calculate the shipping cost based on your address.
5. Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can track the shipping status of your package in real time through the tracking number.
If you do not receive your package within the estimated delivery date, please contact our customer service in time.
6. Delivery Address
Please make sure to provide an accurate delivery address to ensure that the package can be delivered smoothly. If you need to modify the address, please contact us as soon as possible before submitting the order.
7. Missing and Damaged
If the item you received is damaged or missing during transportation, please contact us within 24 hours after receiving the package and provide relevant photos and order information. We will assist you in resolving the problem and process the return and exchange application as soon as possible.
